Frequently Asked Questions

When will my product ship?

If your product is in stock in our warehouse in Paynesville, MN, it will ship within five business days of receiving your order.  If your product is not in stock, it will be placed on backorder and your order will be manufactured.  Your credit card will not be charged until your order ships.

Please do not order from us if you are on a specific time frame.  We cannot tell you exactly when your order will ship or how long of a wait you will have if your product is not already in stock.

What if I have questions about a product?

Please call Skinz Protective Gear at 320-243-8771 or email us at

Can I return my purchase?

If you do wish to return an unused item purchased from Skinz Protective Gear, there will be a 20% restocking fee. All shipping charges are non-refundable. Please contact us for an RA# at 320-243-8771 or email us at

Can I place a custom order?

We love to do Custom Products, but usually have to restrict them to our non-busy season.

We do have options to select custom colors (in powder-coating) on many items (bumpers, running boards, a-arms).  Custom fees apply.

Colors are limited to what we have in stock (generally basic colors like white, red, green, etc.).  Often we have other options available, but we do not guarantee an exact color match on any custom orders.  If you want an exact color match, we recommend that you order your items in “raw” and have them powder-coated locally.  Custom orders will be required to put a deposit down up front and all orders are non-cancellable and non-refundable.

To enquire about a custom order, please contact us at 320-243-8771 or email us at

Can I change my order?

You can change your order before it is shipped.  Please  to make any changes.  Once it has shipped, changes can no longer be made.

Can I cancel my order?

If your order has not shipped, then you are welcome to cancel it. Please reference your confirmation email and order number to login to the website to cancel your order.

What if I am from Canada?

If you are in Canada, please order from www.SkinzCanada.ca.

Can I pay via Paypal?

You can contact us at info@skinzprotectivegear.com and we can set up your order through paypal.